A tailored approach
We wrap our service around the specific needs of each service user, involving the following:
- On-call emergencies
- Budgeting
- Menu planning and shopping
- Meal preparation and cooking
- General household management
- Social integration orientated support
- Positive behaviour support
How we operate the service
Our Outreach Service is very flexible with levels of support being prescribed, agreed and reviewed on an ongoing basis. Our service range from one or two hours per week, to 3:1 support 24 hours per day.
We operate this service from our base on the Portstewart Road in Coleraine. Therefore, the closer the person lives to our base, the quicker we are able to respond in the event of an emergency. That said, we provide this service throughout Coleraine, Portrush and Portstewart.
Quality of care
Our internal surveys and external inspection reports illustrate the very highest quality of service-user focused care.
Download our latest Outreach internal survey from May 2022 (PDF format, 261KB).
Download the latest Outreach RQIA inspection report from June 2022 (PDF format, 774KB).
The Regulation and Quality Improvement Authority (RQIA) is the independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services.
A tailored approach
We wrap our service around the specific needs of each service user, involving the following:
- On-call emergencies
- Budgeting
- Menu planning and shopping
- Meal preparation and cooking
- General household management
- Social integration orientated support
- Positive behaviour support
How we operate the service
Our Outreach Service is very flexible with levels of support being prescribed, agreed and reviewed on an ongoing basis. Our service range from one or two hours per week, to 3:1 support 24 hours per day.
We operate this service from our base on the Portstewart Road in Coleraine. Therefore, the closer the person lives to our base, the quicker we are able to respond in the event of an emergency. That said, we provide this service throughout Coleraine, Portrush and Portstewart.
Quality of care
Our internal surveys and external inspection reports illustrate the very highest quality of service-user focused care.
Download our latest Outreach internal survey from May 2022 (PDF format, 261KB).
Download the latest Outreach RQIA inspection report from June 2022 (PDF format, 774KB).
The Regulation and Quality Improvement Authority (RQIA) is the independent body responsible for monitoring and inspecting the availability and quality of health and social care services in Northern Ireland, and encouraging improvements in the quality of those services.
Find where you belong at Fairways
We believe everyone deserves the chance to lead an independent, dignified life.
Working at Fairways makes a real difference to people every single day.
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